Privacy Policy
Last updated: September 25, 2026
This Privacy Policy explains how Windshield
Information You May Provide
A quote request may include information such as your name, phone number, email address, service ZIP code, vehicle year/make/model/trim, VIN when provided, glass type, damage details, mobile-service preference, insurance status, ADAS or windshield-feature information, and notes you choose to submit.
Do not submit passwords, payment-card details, Social Security numbers, insurer login credentials, or other highly sensitive account information through the quote form.
Partial Quote Requests
When the quote form is live, the site may save a partial request if you begin the form and provide a valid email address or phone number but do not complete the full submission. Partial requests are marked as partial records and are not treated as completed quote requests. This helps avoid losing a service enquiry if the form is abandoned before final submission.
Optional Damage Photos
The quote form may allow one damage photo when the server can safely process the file type. Supported photos are intended to be limited to common image formats such as JPEG, PNG, or WebP. The system is designed to remove image metadata, including location metadata, before storage. If metadata cannot be removed safely, the photo is not stored, but the quote request itself may still be kept.
How Quote Requests Are Stored
Quote requests are stored as private request records in WordPress and are intended to be accessible only to authorized site administrators or other users with the required lead-management capability.
How Information May Be Used
- To process and respond to windshield or auto-glass inquiries
- To identify relevant vehicle glass, service, or calibration requirements
- To evaluate service area and mobile-service practicality
- To route a request to an independent service provider when appropriate
- To communicate about the request
- To prevent spam, abuse, fraud, or security incidents
- To troubleshoot form delivery and website issues
- To improve website content, usability, and conversion performance
- To measure traffic and marketing performance when analytics are enabled
- To comply with applicable legal obligations
Sharing With Independent Service Providers
Information submitted for the purpose of obtaining windshield or auto-glass service may be shared with one or more independent service providers that may be able to respond to the request. Those providers are separate businesses and may have their own privacy practices.
Information shared with a provider should be limited to what is reasonably necessary to evaluate, price, schedule, or respond to the service request.
Consent Records
The quote system may store the consent and disclosure wording that was shown when a request was submitted, together with the submission time and whether any optional SMS-consent box was displayed and selected. Optional SMS consent is separate from the basic service request.
VIN and Vehicle Information
A vehicle identification number can help identify the correct windshield, glass options, cameras, sensors, trim, and other vehicle-specific features. If you provide a VIN, it should be used only for purposes reasonably related to the requested auto-glass service, quote, or vehicle identification.
Interactive Tools
The site’s windshield checkers and calculators are designed to run in your browser. Using a tool does not by itself submit a quote request. If tool data handling changes in the future, this policy should be updated accordingly.
Automatically Collected Information
Like many websites, this site and its hosting, security, analytics, caching, anti-spam, and form services may automatically process technical information such as IP address, browser type, device information, referring page, pages viewed, timestamps, cookies, and similar usage data.
Cookies and Analytics
The website may use cookies or similar technologies for essential functionality, security, form operation, performance measurement, analytics, and source attribution. This policy should be updated if material analytics, advertising, call-tracking, or CRM practices are added or changed.
Data Retention
Quote-request and contact information should be kept only as long as reasonably necessary for lead handling, provider follow-up, recordkeeping, troubleshooting, fraud prevention, analytics, or legal obligations.
Data Security
Reasonable administrative and technical measures should be used to protect information submitted through the website. No internet transmission or storage system can be guaranteed to be completely secure.
Children’s Privacy
This website is intended for people seeking vehicle-glass information or service and is not directed to children. The site should not knowingly collect personal information from children through its quote-request process.
Your Privacy Requests
If you want to ask what information has been submitted through this website, request correction or deletion where applicable, or raise another privacy question, use the Contact page.
Third-Party Websites and Providers
This website may link to or route inquiries to independent third parties. Their websites, services, and privacy practices are controlled by those third parties, not by Windshield
Changes to This Policy
This policy may be updated as the site adds or changes forms, analytics, provider relationships, call tracking, CRM systems, advertising, or other functionality. The “Last updated” date should be revised when material changes are made.